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CAR STOKVEL SA PRIVACY POLICY

Drivepac SA — Privacy Policy


Drivepac SA ("we," "us," or "our") respects your privacy and is contractually committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we safeguard it when you use our website, interact with our platform, or participate in a Drivepac SA procurement round.

This policy operates in strict accordance with South African data privacy legislation, primarily the Protection of Personal Information Act, No. 4 of 2013 (POPIA).


1. Information We Collect

To safely administer our collective buying circles and fulfill our legal obligations under South African law, we collect personal information that is reasonably necessary to provide our services. This includes:


Identity & Onboarding Data:

 Full name, surname, date of birth, identity number, or passport information.


Contact Information:

 Phone number, email address, physical residential address, and postal address.


Compliance & FICA Documentation:

 High-quality digital copies of your South African ID/passport and recent proof of residence required to verify your identity and protect against financial fraud.


Subscription & Account Data:

 Membership tier choice, assigned round details, chronological allocation position, and portal account login details.


Payment & Transaction Records:

 Weekly subscription transaction statuses, payment history, and billing records processed via our integrated payment gateway and independent escrow partners.


Vehicle & Fleet Data (Phase 2):

 Vehicle registration numbers, engine details, comprehensive insurance policy documentation, and live telematics/tracking location data once a vehicle is allocated and delivered.


Communications:

 Records of customer support tickets, emails, or messages exchanged between you and our administration team.


2. How We Use Your Information

We process your personal information strictly for legitimate business purposes under POPIA guidelines, including to:


Verify your identity and process your digital membership application.


Administer and coordinate your active 26-member purchasing round and chronological delivery position.


Securely track and reconcile weekly subscription payments through our independent third-party escrow system.


Arrange and manage vital vehicle setup logistics prior to delivery, including NaTIS licensing registration, roadworthy certifications, tracking hardware installation, and comprehensive commercial fleet insurance activation.


Maintain accurate corporate, financial, and membership accounting ledgers.


Protect the collective pool from default risks by monitoring live vehicle tracking telemetry during Phase 2 (The Driving Phase).


Prevent fraud, financial crime, money laundering, or unauthorized profile activity.


Comply with South African statutory, legal, and financial regulatory obligations.


3. Payment Security & Third-Party Gateways

All online subscription payments are processed securely through our integrated, PCI-compliant payment gateway partners (such as PayFast) and independent, FSCA-regulated escrow trust managers. Drivepac SA does not store, capture, or have access to your full credit card numbers or banking security codes. All transaction data is encrypted and handled according to the third-party providers' own verified security and privacy policies.


4. Sharing Your Personal Information

We will never sell, rent, or trade your personal information to third parties. We only share necessary, relevant information with trusted commercial service providers and partners essential to executing our procurement services, including:


Independent, FSCA-regulated escrow platforms managing the pooled trust accounts.


Integrated online payment gateway processors.


Vetted wholesale vehicle suppliers, auction houses, and registered dealerships.


Licensed commercial short-term insurance brokers and underwriting houses.


Accredited vehicle tracking and recovery service companies.


Traffic authorities and NaTIS registration clearing agencies.


Web hosting, IT infrastructure, and automated system communication providers.


Professional legal, financial, and accounting advisors.


Government, law-enforcement, or statutory regulatory bodies where we are legally compelled to do so under South African law.


5. Phase 2: Vehicle Telemetry & Asset Protection

Once a member successfully moves into Phase 2 (The Driving Phase) and takes delivery of a vehicle, continuous vehicle location data and telemetry tracking are actively processed. This data is shared between Drivepac SA and our authorized tracking partners. This tracking processing is a mandatory operational requirement under your signed Membership Agreement to protect the capital assets of the collective pool, ensure insurance compliance, and facilitate eventual full title transfer at the end of the 12-month round.


6. System and Onboarding Communications

By activating an account and signing the Membership Agreement, you consent to receiving essential operational communications via email and SMS. These communications are necessary to administer your active account and include round launch confirmations, payment milestones, payment reminders, default notifications, vehicle sourcing updates, and legal notices. You will receive these essential operational updates even if you choose to opt out of optional marketing emails.


7. Promotional Marketing

Where legally required under POPIA, we will obtain your explicit opt-in permission before sending any promotional offers or marketing materials regarding new plans or services. You retain the absolute right to opt out of marketing communications at any time by clicking the "Unsubscribe" button at the bottom of our emails.


8. Cookies and Website Vetting

Our Ecwid storefront and website platforms utilize standard cookies and tracking pixels to keep the online platform functioning smoothly, analyze website traffic patterns, remember user checkout settings, and protect our server security. You can adjust your device's browser settings to decline cookies, though this may limit your ability to use certain automated subscription features on our portal.


9. Data Security & Protection Measures

We implement strict, reasonable technical and organizational security protocols to protect your personal information, FICA records, and tracking data from unauthorized access, accidental loss, disclosure, modification, or destruction. Access to member FICA data is strictly confined to authorized compliance employees. While we utilize high-grade online encryption systems, no digital platform can be guaranteed as 100% secure. Members assume responsibility for maintaining the confidentiality of their Ecwid account passwords and login profiles.


10. Retention of Personal Records

We retain your personal, financial, and compliance information only for as long as is reasonably necessary to fulfill the purposes outlined in this policy, satisfy our 12-month contractual obligations under the Membership Agreement, or comply with statutory financial record-retention laws (such as tax record keeping required by SARS). When personal data is no longer required, it will be securely deleted, shredded, or permanently anonymized.


11. Your Statutory Privacy Rights under POPIA

Subject to local privacy legislation, you hold specific legal rights regarding the personal information we maintain. You have the right to:


Request a copy of the personal information we hold about your profile.


Request the correction or updating of any inaccurate, outdated, or incomplete data.


Inquire about the specific operational third parties your information has been shared with.


Object to the processing of your personal information where reasonable grounds exist.


Request the deletion of your personal data, provided it is no longer required to fulfill an active 12-month membership contract or satisfy statutory financial retention laws.

All privacy requests must be submitted in writing and will be subject to identity verification before processing.


12. Third-Party Web Links

Our online platform may contain links to external third-party sites (such as payment gateways, tracking platforms, or regulatory information links). Drivepac SA holds no operational responsibility for the independent privacy policies or content of external platforms. We recommend checking the privacy statement of any external tool before submitting personal data.


13. Minor Protection

Our vehicle procurement services are strictly intended for adult individuals who are of legal age and possess the complete capacity to enter into a contractually binding South African Membership Agreement. We do not knowingly collect, process, or store data from children.


14. Revisions to this Privacy Policy

We reserve the right to modify this Privacy Policy dynamically to align with updates to our technology platforms, changes in commercial fleet insurance rules, or updates to South African corporate regulations. The absolute latest version will always be accessible via our website footer, along with its updated effective date.


15. Contact Our Information Officer

If you have any questions, regulatory concerns, or complaints regarding this Privacy Policy or how your personal information is processed under POPIA, please contact our designated team:

Drivepac SA


Drivepac SA — Making Vehicle Ownership Possible, Together.


DRIVEPAC SA TERMS & CONDITIONS

TERMS & CONDITIONS OF PARTICIPATION

These Terms and Conditions (“Terms”) govern participation in the Drivepac SA Collective Vehicle Procurement Programme (“Programme”) operated by Drivepac SA. By registering for, joining, making subscription payments towards, or participating in the Programme, the person (“Member”, “you” or “your”) formally confirms that they have read, thoroughly understood, and contractually accepted these Terms.


1. PURPOSE AND SCOPE


1.1 Framework:

 These Terms legally govern the Member’s participation in a Drivepac SA collective asset-purchasing round.


1.2 Core Purpose:

 The purpose of the Programme is to provide participating Members with a structured, interest-free commercial opportunity to receive a road-ready vehicle package sequentially, according to their selected membership tier and automated chronological delivery position.


1.3 Binding Obligations:

 Participation in the Programme creates strictly binding contractual and administrative obligations between the Company and the Member.


1.4 Governance Components:

 The Member acknowledges that participation in the Programme is subject to these Terms, the specific pricing tier selected by the Member, the Company’s official Operational Rules, and any digital addendums explicitly incorporated into these Terms.


1.5 Voluntary Consent:

 By accepting these Terms digitally on the Ecwid platform, the Member confirms that they have had a full opportunity to read, evaluate, and understand the administrative structure before activating their subscription.


2. STRUCTURE OF THE CAR PURCHASING ROUND


2.1 Pool Capacity:

 Each private Drivepac purchasing round consists of exactly twenty-six (26) committed Members.


2.2 Round Duration:

 Each complete purchasing round operates on a fixed timeline of fifty-two (52) consecutive weeks (12 calendar months).


2.3 Bi-Weekly Cycle:

 As collective pool capital accumulates, one (1) Member receives their road-ready vehicle package handover every two weeks (fortnightly).


2.4 Activation Threshold:

 A purchasing round will not commence or process any transactions until all 26 membership positions have been successfully filled, vetted, and the Company has formally issued a Round Activation Notice via email.


2.5 Standing Phase Protection:

 No weekly pool contributions or administrative fees will become payable by the Member before the official commencement of the designated round.


2.6 Operational Notices:

 The Company will communicate the commencement, queue status, and timeline updates of a round to Members via email and through their private "My Account" portal.


2.7 Interdependent Commitment:

 Members explicitly acknowledge that the successful operation, mathematical balance, and on-time delivery schedule of a round completely depend upon the continuous participation and punctual weekly payments of all 26 pool members.


3. MEMBERSHIP TIERS AND INTERMEDIARY COSTS


3.1 Tier Selection:

 The Member must select one (1) of the five (5) available Drivepac membership tiers listed on our official website (Starter, Plus, Premium, Executive, or Luxury) prior to joining a round.


3.2 Administrative Allocation:

 The weekly Platform Administration Fee is processed separately from the Member’s direct Vehicle Pool Contribution. This administrative fee covers secure escrow integration, FICA onboarding compliance, ongoing legal overheads, and full administrative coordination of your circle. It does not form part of the vehicle’s wholesale auction purchase budget.


3.3 Fraction Adjustments:

 Where a membership contribution tier requires minor rounding due to weekly payment fractional divisions, the applicable final contribution or adjustment will be determined by the Company’s official payment matrix loaded onto the website gateway.


4. MEMBERSHIP ELIGIBILITY AND VERIFICATION (FICA)


4.1 Profile Acceptance:

 Membership activation is strictly subject to discretionary approval by the Company and the complete clearance of the required verification process.


4.2 Verification Mandate:

 In compliance with financial intelligence practices, the Company requires the Member to provide a valid South African Identity Document/Passport, recent proof of residential address (less than 3 months old), contact details, and payment authentication details reasonably required for membership onboarding, trust accounting, vehicle registration, and fleet insurance purposes.


4.3 Data Integrity:

 The Member warrants that all information, identification, and documentation supplied to the Company is 100% accurate, complete, current, and not misleading.


4.4 Misrepresentation Penalties:

 Providing false, fraudulent, or materially misleading information constitutes an immediate material breach of contract, serving as grounds for the permanent termination of membership, asset forfeiture, and reporting to relevant statutory authorities.


4.5 Onboarding Holds:

 The Company reserves the right to refuse, delay, or cancel membership confirmation where the required verification or FICA documentation has not been satisfactorily uploaded and cleared.


5. INITIAL JOINING REQUIREMENTS


5.1 Queue Confirmation:

 The Member must successfully complete the Company’s required digital registration and FICA verification process before their sequential position in a circle is confirmed.


5.2 Zero Upfront Capital:

 No joining fees, upfront administrative charges, or activation fees are payable. The Member’s first weekly transaction becomes due only once the applicable 26-member round has officially launched.


5.3 Non-Refundable First Installment:

 To secure the operational integrity of the circle launch, the very first weekly installment paid upon round activation is contractually designated as non-refundable and will be identified as such on the payment screen.


5.4 Activation Disclaimers:

 Completion of website registration does not automatically guarantee or trigger the immediate launch of a cycle until the Company has formally confirmed that all 26 circle slots are completely filled and locked.


6. WEEKLY SUBSCRIPTION OBLIGATIONS (PHASE 1)


6.1 Direct Pool Contribution:

 The Member must pay the fixed weekly Vehicle Pool Contribution applicable to their selected package tier into the secure, ring-fenced escrow account.


6.2 Flat Platform Fee:

 The fixed weekly Platform Administration Fee is payable in addition to the pool contribution, combining into a single, consolidated weekly payment at checkout.


6.3 Weekly Sunday Deadline:

 Consolidated weekly subscription payments are due every Sunday by midnight (00:00).


6.4 Secure Online Gateways:

 All payments must be made strictly online through the Company’s integrated checkout system, utilizing secure debit card facilities or Instant EFT options provided by our payment gateway partners.


6.5 Adherence to Deadline:

 A payment link or reminder provided after the Sunday deadline does not waive the Member’s obligation to make payments on time or clear any applicable late-payment defaults.


6.6 Transaction Responsibility:

 The Member is solely responsible for ensuring that their automated or manual weekly subscription clears successfully before the Sunday deadline.


6.7 Transaction Failure:

 A failed, reversed, rejected, or incomplete payment constitutes an immediate payment failure and will be treated as a missed payment in accordance with these Terms.


6.8 Gateway Charges:

 The Member remains responsible for any personal banking fees, card rejection costs, or payment-provider transaction charges arising from failed or reversed transactions from their account.


6.9 Structured Advance Payments:

 Members may make advance lump-sum payments toward their future vehicle pool contributions. Any advance payment arrangement must be formally requested, approved in writing by the Company, and signed by both parties to ensure correct allocation inside the independent escrow ledger. Advance payments will only be recognized in accordance with this written agreement.


7. LATE SUBSCRIPTION SETTLEMENTS


7.1 Default Warnings:

 Failure to clear a required weekly payment by the Sunday deadline results in an immediate account restriction, automated default notifications, and late-payment collection procedures.


7.2 Penalties:

 Any administrative charge applicable to a missed or late payment shall be billed in accordance with the specific default enforcement provisions contained in the digital Membership Agreement accepted by the Member.


7.3 Communication Records:

 The Company will issue urgent payment warnings via email and SMS text. The Member remains completely liable for all outstanding amounts regardless of the status of warning delivery.


7.4 No Waiver of Rights:

 The acceptance of a late or partially rectified payment by the Company or the escrow agent does not constitute a waiver of any corporate rights or remedies arising from the Member’s failure to make payment on time.


8. CONSECUTIVE LOSS OF SUBSCRIPTION & FORFEITURE


8.1 Material Breach:

 If a Member misses four (4) consecutive required weekly subscription payments, it constitutes a fundamental material breach of contract. The Company holds the immediate right to terminate the profile and forfeit the Member’s participation in the active round.


8.2 Pool Security Mitigation:

 Where a Member’s participation is forfeited or terminated due to defaults, the Company will instantly implement pool security measures, including reallocating the position to a vetted replacement member to keep the fortnightly delivery timeline intact.


8.3 Payout and Contribution Impact:

 The Member explicitly acknowledges that forfeiture or material contract breach results in the immediate loss of their entitlement to a vehicle delivery slot.


8.4 Reconciliation Framework:

 The final financial consequences of forfeiture, including the auditing of any equitable balances or deductions payable to the defaulting member, shall be determined strictly in accordance with the default management provisions of the Membership Agreement.


8.5 Legal Remedies:

 Nothing in this section limits any corporate rights, asset repossession procedures, or legal remedies available to the Company or the consortium under South African common law.


9. ALLOCATION ORDER AND CHRONOLOGICAL VERIFICATION


9.1 Asset-Based Delivery:

 The Member explicitly acknowledges that no part of the Programme offers or allows for a raw cash payout. The benefit is delivered strictly as a physical, road-ready vehicle package.


9.2 Tier Caps:

 Sourced vehicle packages will correspond directly to the total value package limit of the Member’s selected tier.


9.3 Chronological Sequence:

 To satisfy South African consumer fairness regulations and eliminate random lottery traps, allocation positions are determined through an impartial, computerized chronological system based entirely on the exact time-stamp of your digital sign-up on our platform.


9.4 Binding Schedule:

 The resulting delivery order ledger is recorded by the Company's system and emailed to the Member in their welcome pack before the round begins. This chronological position schedule is final and contractually binding for the duration of that specific 12-month round.


10. VEHICLE SELECTION AND MARKET ALLOCATION


10.1 Presentation of Options:

 When the Member reaches their chronological allocation position in the schedule, the Company will present the Member with verified vehicle options sourced within the maximum budget limit of the selected membership tier. The Member may select one (1) vehicle from these options, subject to real-time market availability and final administrative sign-off by the Company.


10.2 Vehicle Condition:

 Sourced vehicles consist of high-quality, pre-owned or late-model options. The Company explicitly does not guarantee or contractually promise that a vehicle will be brand new or fresh from a manufacturer.


10.3 Inventory Fluctuations:

 Members acknowledge that vehicle availability varies dynamically according to wholesale market pricing, supplier inventories, auction volume, and the Company’s strict technical vetting standards.


10.4 Inventory Limitations:

 A Member holds no legal right to demand a specific make, model, trim, year model, colour, or mechanical specification if that specific vehicle is unavailable within the approved procurement options presented.


10.5 Selection Window:

 The Member will be given a reasonable, fixed selection window of five (5) business days, formally communicated by the Company, to choose their vehicle from the approved options.


10.6 Failure to Select:

 If the Member fails to execute a vehicle selection within the prescribed window, the Company holds the right to treat the Member as temporarily unable or contractually unwilling to proceed with their allocation turn. In such an event, the current delivery position will be systematically postponed to protect the bi-weekly schedule, and the Company may onboard a vetted replacement member to keep the pool moving.


10.7 Reconciliation on Exit:

 Where a Member treats their allocation as a failure or withdraws, is bypassed, or is replaced due to selection defaults, any eventual pool balance, partial refund, or administrative deduction shall be audited and processed strictly according to the cancellation clauses of these Terms and the signed Membership Agreement.


10.8 No Extension Rights:

 A failure to select a vehicle within the designated period results in the immediate deferral of that turn and does not entitle the Member to demand an automatic extension of the selection timeline.


11. VEHICLE SOURCING AND TECHNICAL VETTING


11.1 Approved Sourcing Networks:

 Vehicles shall be sourced strictly through the Company’s verified commercial network of wholesale auctions, approved dealerships, or asset-recovery suppliers meeting our stringent corporate verification standards.


11.2 Mandatory Inspection Pipeline:

 Every vehicle must pass the Company’s rigorous multi-point safety inspection and administrative clearance pipeline prior to handover.


11.3 Vetting Criteria:

 Internal checks encompass a formal Roadworthy Certificate (RWC) assessment, SAPS police clearance, electronic data-dot verification, active tracking hardware functionality, and comprehensive mechanical vetting.


11.4 Rejection Power:

 The Company retains the absolute right to reject any vehicle from a supplier that fails to clear its mechanical, safety, or legal standards.


11.5 Wear-and-Tear Disclosure:

 The Member explicitly acknowledges and accepts that pre-owned vehicles will exhibit minor, reasonable signs of cosmetic or mechanical prior use, notwithstanding clearing successful inspection and roadworthy approval.


11.6 Component Warranties:

 Where a vehicle carries an active dealership or manufacturer warranty, such protections are subject strictly to the terms, lifespans, and limitations imposed by that specific external dealership or manufacturer.


11.7 Consumer Rights:

 Nothing within these corporate terms excludes, limits, or seeks to prejudice any statutory warranties or consumer protections that cannot be lawfully waived under the Consumer Protection Act (CPA) of South Africa.


12. VEHICLE HANDOVER COMPLIANCE


12.1 Handover Pre-conditions:

 A physical vehicle will only be released for handover once all Phase 2 operational compliance criteria, electronic contract signings, and payment gateway authorizations have been successfully satisfied.


12.2 Compliance Uploads:

 The Company requires the Member to provide additional validated documentation prior to handover, including a valid South African driver's license, secondary FICA verifications, and signed fleet insurance risk forms.


12.3 Physical Inspection Report:

 The Member is legally required to physically inspect the car at the handover depot and sign an official Vehicle Condition Report, noting any immediately apparent issues before driving the car out of the yard.


12.4 Transfer of Custody Risk:

 The Member assumes total operational, civil, and physical risk for the vehicle the exact millisecond the handover documentation is signed and custody is transferred.


13. NaTIS VEHICLE REGISTRATION AND TITLE PROTECTION


13.1 Split NaTIS Registration:

 In strict accordance with South African National Road Traffic Act regulations and to secure the pool capital, 

Drivepac SA will be registered as the Title Holder

 (legal owner of the vehicle logbook) while 

the Member will be recorded as the Registered Owner/User

 on the NaTIS system.


13.2 Liability Isolation:

 As the Registered Owner, the Member assumes sole legal and financial liability for all costs, penalties, and traffic offenses arising from their possession and daily use of the vehicle. This includes all e-tolls, camera tickets, municipal speed fines, parking penalties, license disc renewals, and accident damages.


13.3 Disposal Prohibition:

 The Member is strictly forbidden from selling, transferring, pledging as security, pawning, leasing, sub-letting, renting out, or otherwise disposing of the vehicle or its parts while the Company remains the registered Title Holder.


13.4 Final Title Transfer:

 Once the Member has successfully fulfilled all 52 weekly pool contributions, paid all administrative fees, and completed all contract obligations, the Company will execute a formal Change of Title, transferring full legal ownership and the physical logbook entirely into the Member's name.


13.5 Nature of Possession:

 Handover grants the Member physical possession and daily usage rights under a lease-to-own structure; it does not grant unrestricted ownership title until the full 12-month round concludes.


13.6 Administrative Formalities:

 The final transfer of title remains subject to the completion of all standard NaTIS licensing, registration, and administrative processing fees, which will be paid by the Member unless otherwise agreed in writing.


14. COMPREHENSIVE COMMERCIAL FLEET INSURANCE (PHASE 2)


14.1 Activation of Cover:

 To safeguard the pool asset, a valid comprehensive commercial fleet insurance policy will be fully arranged and activated by the Company prior to handover. The Company retains absolute discretion in selecting the short-term underwriting insurer and policy terms.


14.2 Phase 2 Insurance Add-on:

 Commercial insurance premiums operate strictly as a separate, mandatory weekly add-on during Phase 2 (The Driving Phase). They do not form part of the Phase 1 base saving subscription or platform admin fee.


14.3 Member Premium Obligation:

 Following handover, the Member assumes absolute financial responsibility for covering this live insurance premium via their updated weekly consolidated Ecwid subscription.


14.4 Policy Compliance:

 The Member must strictly comply with all conditions, driver requirements, and exclusions set out by the insurer (such as submitting to alcohol testing or adhering to accident reporting timelines).


14.5 Immediate Incident Reporting:

 The Member must immediately report any accident, collision, theft, hijacking, or malicious damage to both the relevant insurer and Drivepac SA administration within 24 hours of the incident.


14.6 Invalidation of Claims:

 The Member is strictly prohibited from taking any action (such as late reporting, admitting liability at an accident scene, or allowing unlicensed drivers behind the wheel) that could invalidate or prejudice an insurance claim. Doing so constitutes a fundamental material breach of contract, resulting in immediate profile termination and total personal liability for the vehicle value.


14.7 Breach on Cancellation:

 Any attempt by a user to block, cancel, or bypass the weekly insurance subscription payment constitutes a material security breach, triggering immediate vehicle tracking and repossession.


15. ASSET PROTECTION TELEMATICS & VEHICLE TRACKING


15.1 Mandatory Tracking Hardware:

 A certified, high-tier vehicle tracking and telematics device will be physically installed and hidden inside every vehicle prior to handover.


15.2 Active Tracking Add-on:

 The ongoing monthly tracking data and recovery telemetry fees are separate from the Phase 1 saving fees and are billed as a flat weekly add-on during Phase 2 (The Driving Phase).


15.3 Continuous Telemetry Consent:

 By taking possession of the vehicle, the Member grants explicit, continuous consent under POPIA for Drivepac SA and its recovery partners to monitor the live location and movements of the vehicle 24/7 to protect the pool asset.


15.4 Anti-Tampering Mandate:

 The Member is strictly prohibited from removing, disabling, disconnecting, tampering with, interfering with, or permitting any unauthorized person to access the tracking hardware.


15.5 Tampering Penalties:

 Any drop in tracking signals, detected power cuts, or physical device tampering will be treated as an immediate high-risk asset theft emergency, resulting in immediate vehicle mobilization, recovery, and criminal breach charges under the Membership Agreement.


16. SUBSCRIPTION, INSURANCE, AND TRACKING DEFAULT MANAGEMENT


16.1 Consolidated Account Ledger:

 The Member is contractually obligated to keep their consolidated weekly subscription (pool contribution + platform fee + Phase 2 tracking and insurance add-ons, where applicable) up to date at all times. Members are advised to keep independent receipts of their transaction records.


16.2 Default Notifications:

 Failure to clear the full consolidated balance by the Sunday midnight deadline results in immediate automated default alerts dispatched via email and SMS.


16.3 The 4-Week Forfeiture Rule:

 If a member reaches four (4) consecutive missed weekly payments across any of their pool, admin, tracking, or insurance obligations, the Company will execute immediate default enforcement procedures.


16.4 Repossession & Profile Termination:

 Enforcement actions include the immediate termination of profile participation, asset pool forfeiture, remote vehicle immobilization, and the deployment of field recovery agents to 

repossess the vehicle immediately

, subject to South African enforcement laws.


17. LAWFUL VEHICLE USAGE AND CUSTODY CONDITIONS


17.1 Responsible Care:

 The Member must use, operate, house, and maintain the vehicle with the highest degree of care, keeping it in clean and mechanically sound condition.


17.2 Routine Maintenance Burden:

 The Member assumes full financial responsibility for all routine mechanical servicing, engine oil top-ups, tyre replacements, brake checks, and annual licence disc renewals during their driving period.


17.3 Traffic Law Adherence:

 The Member must strictly obey all South African National Road Traffic Acts and municipal vehicle regulations.


17.4 Commercial Use Restriction:

 The vehicle must not be used for illegal activities, street racing, towing unauthorized loads, or sub-let as an unvetted commercial rental car or e-hailing vehicle without the prior, explicit written authorization of Drivepac SA.


17.5 Rights Protection:

 The Member must take no legal, civil, or physical action that could result in the vehicle being impounded, attached by debt collectors, or compromising Drivepac SA's registered title rights.


18. COLLISIONS, DAMAGES, AND REPAIR PROTOCOLS


18.1 On-Scene Reporting:

 Where a vehicle is involved in a collision or suffers structural damage, the Member must immediately secure a South African Police Service (SAPS) Accident Report (AR) number and report the event to Drivepac SA within 24 hours.


18.2 Underwriter Processing:

 Eligible structural and mechanical damages will be managed strictly through the approved commercial insurance claims process.


18.3 Repair Authorisation Restriction:

 The Member is strictly prohibited from carrying out, authorizing, or arranging any private independent repairs, panel beating, panel replacements, or mechanical modifications to the vehicle without the Company’s prior written approval.


18.4 Discretionary Audits:

 The Company reserves the absolute right to conduct random physical or digital telemetry inspections of the vehicle to verify its operational condition, check maintenance tracking logs, and confirm total compliance with these Terms.


18.5 Underwriting Timeline Realities:

 The Member explicitly acknowledges that short-term commercial insurance claims may take several weeks or months to formally finalise under South African insurance law.


18.6 Circle Protection Clause:

 To prevent the remaining twenty-five (25) pool members from facing delays or timeline disruptions caused by a prolonged insurance assessment, the Company may require the affected Member to systematically withdraw from the current active round and onboard a vetted replacement member.


18.7 Transition Framework:

 The affected Member's profile shall then be processed strictly in accordance with the standard member withdrawal and replacement provisions outlined in Section 19 of this Agreement.


18.8 Capital Reconciliation:

 Once the insurance claim has been officially finalised and the payout capital has been received by the Company, the exited Member’s equitable contributed pool balance shall be calculated and settled.


18.9 Lawful Deductions:

 Any applicable insurance excesses, outstanding weekly subscription defaults, unrectified vehicle damages, towing fees, or administrative recovery costs will be calculated and deducted before determining any final balance payable to the exited Member.


18.10 Conditional Finalisation:

 The Member acknowledges that no final account reconciliation or settlement can take place until all insurance claim assessments and underlying contractual obligations have been completely closed in writing.


19. VOLUNTARY PROFILE WITHDRAWAL (PHASE 1: THE SAVING PHASE)


19.1 Written Exit Requests:

 A Member may formally request a voluntary withdrawal from their assigned buying circle prior to reaching their chronological allocation turn and receiving a vehicle.


19.2 Unauthorized Exit Penalties:

 Voluntary withdrawal executed without a contractually valid reason or verified supporting documentation may result in fixed administrative penalty charges being deducted from the Member’s saved balance, in accordance with the signed Membership Agreement.


19.3 Refund Payout Schedule:

 Where a Member voluntarily exits during Phase 1, they will only become eligible to receive their final calculated refund balance at the exact future date their original vehicle allocation turn would have been reached in the schedule. This protects the active cash flow of the 26-member round.


19.4 Operational Capital Deductions:

 The Member acknowledges that the final refund amount may be significantly less than their total accumulated payments after accounting for platform fees, cancellation penalties, transaction gateway charges, and escrow administrative fees.


19.5 Pool Continuity:

 The Company will immediately assign a replacement member to the vacated slot in accordance with Section 21 to preserve the financial continuity of the active round.


20. VOLUNTARY PROFILE WITHDRAWAL (PHASE 2: THE DRIVING PHASE)


20.1 Immediate Asset Return Mandate:

 Where a Member requests withdrawal or faces account termination after taking delivery of a vehicle, they are contractually obligated to immediately return the vehicle to the Company's designated depot.


20.2 Mandatory Condition Assessment:

 The returned vehicle will undergo a rigorous technical and cosmetic inspection by an independent assessor or company mechanic.


20.3 Assessment Parameters:

 The technical audit will evaluate the vehicle's structural condition, total mileage accumulation, engine wear, service history logs, tyre wear, and any outstanding license disc fees or traffic fines.


20.4 Account Settlement Calculations:

 Following the technical assessment, the Member’s remaining pool balance or liability will be calculated strictly according to the valuation rules in the Membership Agreement.


20.5 Asset Recovery Offsets:

 Any contractually permitted deductions—including mechanical repair costs, cosmetic panel beating, un-serviced engine penalties, outstanding traffic fines, or administrative cancellation costs—will be deducted before any final credit is processed.


20.6 Residual Debt Liability:

 The Member remains personally and legally liable for any outstanding financial obligations or shortfalls that are not fully extinguished by the physical return and valuation of the vehicle.


20.7 Criminal Defiance Warning:

 If a Member fails, avoids, or refuses to immediately return the vehicle upon a lawful written demand, the Company reserves the absolute right to track, freeze, and immobilize the asset, report the vehicle as stolen to the South African Police Service (SAPS), and launch immediate high-court civil or criminal recovery proceedings.


21. REPLACEMENT MEMBER MANAGEMENT & PROPELLANT FUNDING


21.1 Vacancy Allocation:

 Where a Member withdraws, defaults, or is removed from a circle, the Company will activate its replacement protocols to onboard a new user.


21.2 Security Vetting:

 Any replacement member must fully satisfy the Company’s identity verification, FICA compliance checks, and automated card subscription authorizations before being injected into an active pool.


21.3 Dynamic Benefit Scaling:

 A replacement member onboarding later in an active round does not automatically inherit the original member's full vehicle package budget.


21.4 Proportional Calculations:

 The replacement member’s available car budget will be calculated dynamically based on the remaining weeks left in the 12-month round and the total value of contributions they can contribute before the cycle closes.


21.5 Circle Protection Principle:

 This replacement structure is engineered to protect the financial stability of the circle, ensuring that the existing vehicle allocation schedule for the remaining active members stays on track.


21.6 Shortfall Propellant Commitment:

 Where a vacancy happens later in a cycle and the remaining duration of the round is mathematically insufficient for a replacement member to accumulate the required pool capital, 

Drivepac SA will personally fund and bridge the capital shortfall

. This corporate guarantee ensures that the affected group’s scheduled fortnightly deliveries and vehicle values remain completely unchanged.


21.7 Final Discretion:

 The Company retains absolute administrative discretion over all replacement calculations, pool pacing models, and member balancing rules.


22. CONTINUOUS CONTRIBUTION MANDATE POST-DELIVERY


22.1 Delivery Does Not Halt Payments:

 Collecting your keys and receiving a vehicle does not terminate your subscription obligations.


22.2 Total 52-Week Commitment:

 A Member who receives their vehicle early in the allocation cycle is contractually bound to continue making their full weekly subscription payments until the complete 52-week round is finished.


22.3 Forfeiture Breach Status:

 Any attempt to halt or reverse subscription payments after taking delivery of a car constitutes a high-risk material breach, treated as asset theft under common law.


22.4 Enforcement Rights:

 The Company will immediately initiate tracking immobilization, asset recovery, vehicle repossession, and blacklisting with major credit bureaus via our legal enforcement partners.


23. PROCUREMENT ROUND CONTINUITY


23.1 Administrative Protections:

 The Company shall take all reasonable operational steps to maintain the continuity, financial health, and delivery pace of each active circle.


23.2 Permitted Interventions:

 This includes managing vacancies, onboarding replacements, and deploying corporate bridge funding where necessary.


23.3 Interdependent Responsibility:

 Members acknowledge that on-time deliveries require all 26 participants to pay on time.


23.4 Force Majeure & Impossibility:

 No member may demand that the Company continue a round contrary to changing South African banking laws, or where operations have become commercially or legally impossible due to a Force Majeure event.


24. DIGITAL NOTICES AND COMMUNICATIONS (POPIA COMPLIANT)


24.1 Electronic Consent:

 The Member explicitly agrees that email, WhatsApp, SMS, and their private Ecwid "My Account" dashboard constitute valid channels for all official legal and operational notices.


24.2 Scope of Electronic Notices:

 The Company will utilize these channels to issue Round Activation Notices, Chronological Queue Positions, Payment Reminders, Default Warnings, Sourcing Options, Withdrawal Schedules, Tracker Alerts, and Insurance Notices.


24.3 Contact Maintenance:

 The Member bears sole responsibility for keeping their email address, mobile number, and banking details updated inside their dashboard.


24.4 Presumption of Delivery:

 Notices sent to the last registered email address on file will be legally presumed as delivered and read within 24 hours of dispatch.


25. FRAUD, SYSTEM MISUSE, AND CRIMINAL MISCONDUCT


25.1 Zero-Tolerance Breach:

 Fraudulent documentation, identity theft, banking chargeback manipulation, card fraud, deliberate misrepresentation of income, or tracking device tampering constitutes an immediate criminal breach of contract.


25.2 Account Termination:

 The Company will immediately terminate the membership profile, invalidate their position, repossess any vehicle in their possession, and blacklist their ID across our platforms.


25.3 Law Enforcement Reporting:

 Suspected fraudulent or criminal activity will be reported directly to the South African Police Service (SAPS) and the Financial Intelligence Centre (FIC).


25.4 Indemnification:

 The Company reserves all civil and criminal recovery rights to sue for damages, legal fees, and recovery costs on an attorney-and-client scale.


26. ASSET SECURITY AND WRITE-OFF PROCEDURES


26.1 Retention of Security Title:

 The Member explicitly acknowledges that the vehicle remains the property of the Company as the registered Title Holder until the 12-month round concludes and a Change of Title is signed.


26.2 Disposal Ban:

 The Member may not hide, pawn, sell, modify, or strip the vehicle. Any attempt to do so triggers immediate vehicle recovery.


26.3 NaTIS Enforcement Framework:

 All asset enforcement actions will be undertaken strictly in accordance with South African property and leasing laws.


26.4 Total Write-Off/Theft Protocol:

 If a vehicle is stolen, hijacked, or written off in a collision during Phase 2, the Member must immediately exit the active round to prevent delaying the other 25 members. The matter will be moved to our insurance department, and any equitable refund balances will be calculated and settled under Section 18 after the underwriting payout is cleared.


26.5 Fleet Continuity:

 The Company may appoint a vetted replacement member to maintain the cash flow continuity of the active round, ensuring that the remaining members' bi-weekly handovers are not delayed by an external insurance process.


26.6 Post-Claim Reconciliation:

 Following the formal finalization of the short-term insurance claim, the exited Member’s remaining balance, if any, shall be audited and processed in accordance with the insurance, withdrawal, and replacement rules of this Membership Agreement, less any applicable excesses or outstanding obligations.


27. DEATH OR EXTRAORDINARY UNFORESEEN EVENTS


27.1 Case-by-Case Assessment:

 The Company will evaluate serious, extraordinary, or tragic unforeseen circumstances affecting an active Member on a compassionate, case-by-case basis.


27.2 Succession & Estate Procedures:

 In the event of the passing of an active Member, their profile participation in the buying circle shall be closed. Any calculated remaining pool balance shall be payable strictly to the Member’s immediate family or legally appointed Executor/Estate Representative, subject to South African administration of estates law.


27.3 Documentation Requirements:

 The Company requires an official certified Copy of the Death Certificate, Letters of Executorship, and valid identity documentation to verify the legal entitlement of the estate representative before releasing any escrow funds.


27.4 Phase 2 Post-Mortem Audits:

 Where the deceased Member had already taken delivery of a vehicle, the physical vehicle must be immediately returned to our depot for a full technical condition and mileage inspection before any financial credit or balance can be calculated.


27.5 Outstanding Offsets:

 The Company reserves the right to subtract any outstanding weekly subscription balances, unrectified vehicle damages, towing fees, or legal costs from the vehicle's valuation before a final amount is determined for the estate.


27.6 Final Payout Clearances:

 Payment of any eligible remaining balance to the estate will only be executed once all FICA verification, technical assessments, and insurance underwriter checks have been fully completed in writing.


28. COMPLIANCE & MASTER DATA STORAGE


28.1 Mandatory Uploads:

 The Member must provide all administrative documentation reasonably requested by the Company's compliance department.


28.2 Scope of Data:

 This includes a valid South African green barcoded ID book or smart ID card, a valid driver's license, recent proof of residential address, active banking debit confirmation details, and next-of-kin contact details required for asset safety.


28.3 Delivery Delays:

 A failure to upload clear, un-smudged copies of your FICA or insurance details will immediately delay or prevent vehicle allocation, NaTIS owner updates, or physical key handover.


29. TRANSPARENCY, LOGS, AND LEDGER RETENTION


29.1 Record Verification:

 The Company shall maintain accurate digital records and audit trails relating to the operation, tracking, and cash movements of each 26-member pool.


29.2 Secure Automated Notices:

 The Company will provide active members with clear digital transaction logs, pool status alerts, and delivery confirmations via email and their personal account screen.


29.3 Third-Party Confidentiality:

 Members acknowledge that confidential identity data, financial histories, or tracking details of other participants in their circle are strictly protected under privacy laws and cannot be shared or exposed.


29.4 Retention Timelines:

 The Company will securely retain transaction logs and profile histories for the minimum number of years required under South African company and tax law to satisfy SARS audits.


30. POPIA COMPLIANCE & PERSONAL DATA VETTING


30.1 POPIA Alignment:

 The Company processes all member data strictly in accordance with its published Privacy Policy and the Protection of Personal Information Act (POPIA).


30.2 Direct Operational Consent:

 By accepting these Terms, the Member grants explicit, voluntary consent for the processing of personal data necessary to manage their membership, run FICA checks, clear payments, source vehicles, install trackers, activate fleet insurance, and execute NaTIS licensing.


30.3 Partner Data Sharing:

 The Member acknowledges that relevant personal and vehicle data must be shared with authorized third-party suppliers (such as TradeSafe/Truzo escrow managers, PayFast gateway, commercial insurers, tracking agents, and traffic department clearing bureaus) to run the business. All such partners are contractually bound to maintain strict confidentiality under POPIA.


31. LIMITATION OF LIABILITY & RISK DISCLAIMERS


31.1 Sourcing Variations:

 The Member acknowledges that vehicle markets fluctuate, and the Company does not contractually guarantee the availability of a specific make, model, trim, or color.


31.2 Pre-Owned Disclosure:

 Sourced vehicle options are high-quality, pre-owned cars; the platform does not guarantee brand-new vehicles.


31.3 Portfolio Restrictions:

 Vehicle deliveries are completely dependent on your pool tier limit, available auction stock, and passing our mechanical inspection criteria.


31.4 Statutory Overrides:

 Nothing within these commercial terms excludes or limits any legal consumer rights or warranties that cannot be lawfully waived under the Consumer Protection Act (CPA) of South Africa.


31.5 Force Majeure Exemptions:

 To the absolute extent permitted by law, the Company shall not be held liable for operational delays, vehicle shortages, or delivery freezes caused by events outside its reasonable control. This includes banking system breakdowns, changes in national credit legislation, labor strikes, civil unrest, or insurance underwriting delays.


32. OPERATIONAL ADJUSTMENTS & POLICY AMENDMENTS


32.1 System Optimization:

 The Company reserves the right to adjust minor operational backend procedures (such as upgrading payment gateway software or updating tracking suppliers) to improve platform safety and efficiency.


32.2 Contractual Notice:

 Any major amendment affecting your pricing or delivery timeline will be formally emailed to you 30 days in advance and implemented in accordance with consumer regulations.


32.3 Accrued Rights Protection:

 No operational update or amendment may retroactively wipe out or alter a delivery position or asset right that a member has already paid for and secured.


32.4 Version Control:

 The absolute latest version of these master terms will always be hosted live in your Ecwid storefront footer.


33. DISPUTE RESOLUTION & GOOD-FAITH ARBITRATION


33.1 Good-Faith First Steps:

 In the event of any contractual misunderstanding or delivery dispute, both parties commit to first trying to resolve the matter through good-faith communication and administrative arbitration.


33.2 Written Grievance Mandate:

 The Member must submit a formal written complaint detailing their issue to our support team prior to launching external legal or civil action.


33.3 Investigation Window:

 The Company will be granted a reasonable window of fourteen (14) business days to investigate the issue and issue an official response.


33.4 Judicial Recourse:

 If the matter cannot be settled amicably within 30 days of the written notice, either party remains free to pursue formal legal remedies under the laws of the Republic of South Africa through a competent court.


34. GOVERNING LAW & JURISDICTION


34.1 South African Framework:

 This Agreement, its construction, its validity, and its operational enforcement are governed entirely by the laws of the Republic of South Africa.


34.2 Court Submission:

 Both parties submit to the non-exclusive jurisdiction of the appropriate South African magistrates or high courts, subject to mandatory consumer-protection tribunal options.


35. ENTIRE CONTRACT INTEGRITY


35.1 Complete Framework:

 These master Terms, together with your selected pricing tier rules, your signed Membership Agreement, and your FICA confirmation packets, constitute the full, integrated agreement between the Company and the Member.


35.2 Explainer Material Disclaimer:

 Social media videos, TikTok marketing pitches, and general marketing pages on the website are meant strictly for educational and explanatory purposes.


35.3 Supremacy Clause:

 In the event of a variance or conflict between promotional marketing content and this written document, this 

Membership Agreement text shall legally override and govern.


36. CRITICAL MEMBER ACKNOWLEDGEMENT

By registering an account, ticking the agreement box on Ecwid, or submitting a weekly payment towards the Drivepac SA platform, the Member explicitly, legally, and contractually confirms that:


They have read, fully understood, and accepted these Master Terms.


They understand the specific membership tier they selected and its budget boundaries.


They understand that their benefit is delivered strictly as a physical vehicle package, never as raw cash.


They understand that their delivery position is assigned via an impartial, computerized chronological system based entirely on their digital sign-up timestamp.


They accept their exact weekly pool contribution and flat administrative fee breakdown.


They acknowledge that weekly subscription payments are due every Sunday before midnight.


They understand that taking delivery of a car does not end their contract, and they must continue paying until the full 52-week round is complete.


They accept that Phase 2 tracking data and fleet insurance charges are separate add-ons active only during the driving phase.


They acknowledge that Drivepac SA remains the registered Title Holder (holding the logbook) while they are the Registered Owner on the NaTIS system until all 52 weeks are paid.


They understand the strict repossession and forfeiture consequences of missing payments or tampering with the tracking device.


They confirm that a replacement member joining later will have a vehicle budget calculated proportionally based on the remaining duration of the round.


They confirm that all personal and FICA information supplied to Drivepac SA is 100% true, correct, and current.


IMPORTANT NOTICE

These Terms and Conditions govern participation in the Drivepac SA Programme and should be read carefully before joining.

Drivepac SA — Making Vehicle Ownership Possible, Together.