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By submitting this form, you agree to our Privacy Policy and Personal Data Processing Terms.

DRIVEPAC SA PRIVACY POLICY

Drivepac SA — Privacy Policy


Drivepac SA ("we," "us," or "our") respects your privacy and is contractually committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we safeguard it when you use our website, interact with our platform, or participate in a Drivepac SA procurement round.

This policy operates in strict accordance with South African data privacy legislation, primarily the Protection of Personal Information Act, No. 4 of 2013 (POPIA).


1. Information We Collect

To safely administer our collective buying circles and fulfill our legal obligations under South African law, we collect personal information that is reasonably necessary to provide our services. This includes:


Identity & Onboarding Data:

 Full name, surname, date of birth, identity number, or passport information.


Contact Information:

 Phone number, email address, physical residential address, and postal address.


Compliance & FICA Documentation:

 High-quality digital copies of your South African ID/passport and recent proof of residence required to verify your identity and protect against financial fraud.


Subscription & Account Data:

 Membership tier choice, assigned round details, chronological allocation position, and portal account login details.


Payment & Transaction Records:

 Weekly subscription transaction statuses, payment history, and billing records processed via our integrated payment gateway and independent escrow partners.


Vehicle & Fleet Data (Phase 2):

 Vehicle registration numbers, engine details, comprehensive insurance policy documentation, and live telematics/tracking location data once a vehicle is allocated and delivered.


Communications:

 Records of customer support tickets, emails, or messages exchanged between you and our administration team.


2. How We Use Your Information

We process your personal information strictly for legitimate business purposes under POPIA guidelines, including to:


Verify your identity and process your digital membership application.


Administer and coordinate your active 26-member purchasing round and chronological delivery position.


Securely track and reconcile weekly subscription payments through our independent third-party escrow system.


Arrange and manage vital vehicle setup logistics prior to delivery, including NaTIS licensing registration, roadworthy certifications, tracking hardware installation, and comprehensive commercial fleet insurance activation.


Maintain accurate corporate, financial, and membership accounting ledgers.


Protect the collective pool from default risks by monitoring live vehicle tracking telemetry during Phase 2 (The Driving Phase).


Prevent fraud, financial crime, money laundering, or unauthorized profile activity.


Comply with South African statutory, legal, and financial regulatory obligations.


3. Payment Security & Third-Party Gateways

All online subscription payments are processed securely through our integrated, PCI-compliant payment gateway partners (such as PayFast) and independent, FSCA-regulated escrow trust managers. Drivepac SA does not store, capture, or have access to your full credit card numbers or banking security codes. All transaction data is encrypted and handled according to the third-party providers' own verified security and privacy policies.


4. Sharing Your Personal Information

We will never sell, rent, or trade your personal information to third parties. We only share necessary, relevant information with trusted commercial service providers and partners essential to executing our procurement services, including:


Independent, FSCA-regulated escrow platforms managing the pooled trust accounts.


Integrated online payment gateway processors.


Vetted wholesale vehicle suppliers, auction houses, and registered dealerships.


Licensed commercial short-term insurance brokers and underwriting houses.


Accredited vehicle tracking and recovery service companies.


Traffic authorities and NaTIS registration clearing agencies.


Web hosting, IT infrastructure, and automated system communication providers.


Professional legal, financial, and accounting advisors.


Government, law-enforcement, or statutory regulatory bodies where we are legally compelled to do so under South African law.


5. Phase 2: Vehicle Telemetry & Asset Protection

Once a member successfully moves into Phase 2 (The Driving Phase) and takes delivery of a vehicle, continuous vehicle location data and telemetry tracking are actively processed. This data is shared between Drivepac SA and our authorized tracking partners. This tracking processing is a mandatory operational requirement under your signed Membership Agreement to protect the capital assets of the collective pool, ensure insurance compliance, and facilitate eventual full title transfer at the end of the 12-month round.


6. System and Onboarding Communications

By activating an account and signing the Membership Agreement, you consent to receiving essential operational communications via email and SMS. These communications are necessary to administer your active account and include round launch confirmations, payment milestones, payment reminders, default notifications, vehicle sourcing updates, and legal notices. You will receive these essential operational updates even if you choose to opt out of optional marketing emails.


7. Promotional Marketing

Where legally required under POPIA, we will obtain your explicit opt-in permission before sending any promotional offers or marketing materials regarding new plans or services. You retain the absolute right to opt out of marketing communications at any time by clicking the "Unsubscribe" button at the bottom of our emails.


8. Cookies and Website Vetting

Our storefront and website platforms utilize standard cookies and tracking pixels to keep the online platform functioning smoothly, analyze website traffic patterns, remember user checkout settings, and protect our server security. You can adjust your device's browser settings to decline cookies, though this may limit your ability to use certain automated subscription features on our portal.


9. Data Security & Protection Measures

We implement strict, reasonable technical and organizational security protocols to protect your personal information, FICA records, and tracking data from unauthorized access, accidental loss, disclosure, modification, or destruction. Access to member FICA data is strictly confined to authorized compliance employees. While we utilize high-grade online encryption systems, members must still assume responsibility for maintaining the confidentiality of their account passwords and login profiles.


10. Retention of Personal Records

We retain your personal, financial, and compliance information only for as long as is reasonably necessary to fulfill the purposes outlined in this policy, satisfy our 12-month contractual obligations under the Membership Agreement, or comply with statutory financial record-retention laws (such as tax record keeping required by SARS). When personal data is no longer required, it will be securely deleted, shredded, or permanently anonymized.


11. Your Statutory Privacy Rights under POPIA

Subject to local privacy legislation, you hold specific legal rights regarding the personal information we maintain. You have the right to:


Request a copy of the personal information we hold about your profile.


Request the correction or updating of any inaccurate, outdated, or incomplete data.


Inquire about the specific operational third parties your information has been shared with.


Object to the processing of your personal information where reasonable grounds exist.


Request the deletion of your personal data, provided it is no longer required to fulfill an active 12-month membership contract or satisfy statutory financial retention laws.

All privacy requests must be submitted in writing and will be subject to identity verification before processing.


12. Third-Party Web Links

Our online platform may contain links to external third-party sites (such as payment gateways, tracking platforms, or regulatory information links). Drivepac SA holds no operational responsibility for the independent privacy policies or content of external platforms. We recommend checking the privacy statement of any external tool before submitting personal data.


13. Minor Protection

Our vehicle procurement services are strictly intended for adult individuals who are of legal age and possess the complete capacity to enter into a contractually binding South African Membership Agreement. We do not knowingly collect, process, or store data from children.


14. Revisions to this Privacy Policy

We reserve the right to modify this Privacy Policy dynamically to align with updates to our technology platforms, changes in commercial fleet insurance rules, or updates to South African corporate regulations. The absolute latest version will always be accessible via our website footer, along with its updated effective date which is now [27/07/2026]


15. Contact Our Information Officer

If you have any questions, regulatory concerns, or complaints regarding this Privacy Policy or how your personal information is processed under POPIA, please contact our designated team:

Drivepac SA


Drivepac SA — Making Vehicle Ownership Possible, Together.


DRIVEPAC SA TERMS & CONDITIONS